Danske Bank collects excessive debt from 106,000 customers due to IT errors

31.08.2020 - Kulakov Vladimir
Danske Bank collects excessive debt from 106,000 customers due to IT errors

On Monday, Danske Bank (DANSKE.CO) reported that it collected outdated or excessive debt from its 106,000 customers due to errors in its computer systems.

“Due to data quality issues, Danske Bank has collected more debt from debt collection customers than the bank was entitled to,” Danske Bank’s spokesman said in an interview with Reuters.

Denmark’s largest bank stated that the case was “deeply regrettable” as it reviewed all potential cases to ensure that all customers would be fully compensated.

According to the company, 900 customers were entitled to compensation out of 17,000 cases that the bank had processed so far. It added that most customers were entitled to compensation worth 1,000 to 2,000 Danish Krones.

Danske Bank’s lawsuit was dismissed last week after its top executives were accused of defrauding shareholders by hiding and failing to stop widespread money laundering at its former Estonian branch.


Risk disclaimer "PROMETHEUS LTD – Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands MH96960 is a financial services institution outside the European Union Area, which is subject to the supervision of the IFMRRC Certificate 0395 AA V0155 Trading in Forex/ CFDs and Other Derivatives is highly speculative and carries a high level of risk. It is possible to lose all your capital. 70% of trading deals can be unprofitable. These products may not be suitable for everyone and you should ensure that you understand the risks involved. Seek independent advice if necessary. Speculate only with funds that you can afford to lose. This Website may contain information in particular regarding financial services and products that could be regarded b a E.U. supervisory authority as an offer of financial services targeted in Europe. ESMA intervention measures do not apply to customers of PROMETHEUS LTD and it is your responsibility to choose a company which is most suitable for your trading needs. By clicking continue you confirm that you have read, understood and agree to the risk disclosures, terms of service, cash policies, privacy policies and this notice and that you are visiting this website on your own initiative, without any encouragement whatsoever from umarkets.net or PROMETHEUS LTD." Cookies notification: We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we assume that you are happy with it. Read more. Continue

Help with deposit?